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Frequently Client Question
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No, all shipment we send do not have any invoice or value on the box.
We have an online tool that allows you to get your file resolution and printing size suggestion from your image.
We do accept JPG, TIF, PSD, PDF, PNG. More information is available in our Image preparation guidelines
Yes, you can create a PRO account, we will provide you additional discount from the web pricing. For any particular project that requires multiple prints done at the same time and going to one location, please contact us for a quote.
Yes, we offer an optimization service on the shopping cart page.
We always verify and fine-tune the image before printing.
Yes, we always fine tune the image before printing. Therefore, the designer will evaluate the photo. He might contact you if your image needs an optimization service. Which, it might bring in some extra charges between $10 and $20 dollars, depending on the level of edition required.
GET IN TOUCH
Our customer support and account management team provides the best service in the industry. We’re passionate about our products as well as our customers and it shows in the level of service that we provide. We’re always happy to help find the solution for your needs. If a solution doesn’t already exist, we’ll create a new solution that resolves your issue.
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We’re always happy to help find the solution for your needs. If a solution doesn’t already exist, we’ll create a new solution that resolves your issue. We’d love to hear from you!
DELIVERING EXCEPTIONAL QUALITY. ALWAYS. GUARANTEED.
Our pigmented ink is designed to resist fading. Our printing technology retains black and color quality for up to 200 years.
is using Giclee Print Technique delivering brilliant images with superior fade resistance for museum quality printing. Images printed on our photo papers using HP Vivera photo-versatile inks not only feature better image quality than photos processed by conventional labs but are more resistant to fading caused by light or heat and provide light-fade resistance superior to that of traditionally processed photos—up to 100 or more years.